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Hospitality
Industry: Hotel Function
&Co-originations, Hotel Organizations, Classifications for star
category. Front Office:
Technology, Reservation, Reception & Registration
Procedure. Check-in / Check-out. Over booking, Telephone Handling,
Credit Cards, Travelers Cheque & Change of Currency Rates
&Taxes, Commission & Brokerage, Front Office jargons, Front
Office Cashier, Night Auditor.
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House
Keeping:
Mehodology.Organizing, Cleaning Practices & Procedures. staff
and their Duties, Equipments for Cleaning. Flower Arrangement, Room
Preparedness, Linen Management, and maintenance of Rooms. Corridors
Lobby & Front office. Laundry and Stains, Pest Control,
Lighting, Security, Safety & First Aids, Housekeeping jargons.
Food
& Beverage: The Restaurant, Types & Layout, Types
of menus, service Equipment Crockery.Prepration for service, safety,
Sanitations, Hygiene, Russian, American Cafeteria, Foundation
Catering, Menu Panning, Alcoholic Beverages, Area & Equipments,
Courier, Bullet room, Beverages Services, Table Discipline, Staff
Training,Staff Assignment & Scheduling. Banquet
Management,Spcial Food Service. sales and Marketing in Hospitality
Business.
COURSES
AIRLINES
& TRAVEL MANAGEMENT (IATA / UFTAA BASED)
AIR
CARGO MANAGEMENT (IATA / FIATA BASED)
AIR
HOSTESS/FLIGHT STEWARD TRAINING
SABRE
COMPUTERIZED RESERVATION SYSTEM
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